Pittwater Day Surgery - The Staff
All Pittwater Day Surgery staff are experts in their particular field.
The organisational structure of the facility is reflected below.
CEO
Medical Advisory Committee
Medical Review Committee
Nursing Unit Manager
Practice Manager / Nursing staff / Fund Manager / Administrative and Reception staff
The CEO is Dr Frank Elsworth
The Nursing Unit Manager is Sheridan Hudson RN
The Practice Manager is Di Passwell RN
Some of the Nursing staff are Nel Stewart, Jo Stracey, Jay Macdonald, Virginia Lange, Karen Good, Daniella
Simington and Pam Alexander.
The Fund Manager is Carnie Donnelly
The Administrative and Reception staff are Mary Thomas, Brigitta Salisbury and
Dianna Locke.
The CEO is responsible for the executive decisions and overall management of the Day Surgery.
The Nursing Unit Manager is responsible to the CEO and the patients for co-ordinating the Specialist, Nursing, Administrative and Reception staff to ensure the Day Surgery runs in a professional and caring manner and ensuring best practice and optimum patient satisfaction. She is also responsible for some postoperative care.
The Practice Manager is responsible to the CEO and the patients for the co-ordination of the Nursing, Administrative and Reception staff in the Consulting Rooms regarding the bookings for the Day Surgery by ensuring the provision of the relevant information to the patient in a timely manner. She is also responsible for some post operative care.
The Nursing staff are responsible to the NUM for the smooth running of the Day Surgery by following the Day Surgery's relevant procedures and protocols and thereby providing a seamless team effort in patient care.
The Fund Manager is responsible to the NUM for obtaining all relevant information to make up the patient's Day Surgery file, provision to the patient of informed financial consent and the provision of data to the various Health Funds and NSW Department of Health.
The nursing staff provide a complete continuity of care for our ENT patients which is unique to our practice. This is because they all work in the Consulting Rooms as well as the Day Surgery. They look after these patients firstly during their initial consultation with the Surgeon, secondly when they book into the Day Surgery, thirdly when the patient has his operation, and fourthly when the patient comes back for their pos-operative visit. This familiar friendly atmosphere helps patients feel more at home and comfortable, and makes finding the facility a one time event only.
Our patient Satisfaction Surveys show that we do receive 99% satisfaction regarding our level of communication, information received and understood, patient care, efficiency and professionalism.
